Privacy Policy
Homedecoro Privacy Policy
Last updated: 30 May 2025
Thank you for choosing Homedecoro. We value and protect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit or shop on our multi-vendor marketplace (“Services”). By using Homedecoro, you agree to the practices described below. If you do not agree, please do not use our Services.
1 Information We Collect
1.1 Information you give us
| Purpose | What we collect |
|---|---|
| Account creation | Name, email, phone, and password |
| Orders | Shipping/billing address, payment details, and order history |
| Vendor onboarding | Business details, tax IDs, payout bank info |
| Customer support | Content of messages or calls you send us |
1.2 Information we collect automatically
Device data – IP address, browser, OS, device identifiers
Usage data – pages visited, time on site, clicks, referring URLs
Cookies & similar tools – to remember preferences and measure traffic
1.3 Information from third parties
If you link payment providers or social‐media accounts, we may receive limited profile or transaction data from them.
2. How We Use Your Information
| Use case | Legal basis* |
|---|---|
| Process and deliver orders; facilitate buyer-seller communication | Contract |
| Verify and manage seller accounts | Contract / Legitimate interest |
| Provide customer support | Contract / Legitimate interest |
| Improve and secure our platform, run analytics | Legitimate interest |
| Send promotional messages (opt-out any time) | Consent / Legitimate interest |
| Comply with legal and tax obligations | Legal obligation |
* As defined by applicable privacy laws.
3 How We Share Information
With vendors, only the details needed to fulfil your order
With service providers – payment gateways, logistics, cloud hosting, analytics
For legal reasons, when required by courts or regulators
Business transfers – e.g., merger or acquisition, where your data may move to the new entity
We never sell your personal information.
4 Cookies & Tracking
We use cookies and similar technologies to:
keep you signed in
Remember cart contents and preferences
analyse site performance
show relevant offers
You can block or delete cookies in your browser settings, but some site features may not work.
5 Data Security
We employ encryption, firewalls, and access controls to guard your data. No system is 100 % secure, but we continually improve our defences.
6 Your Rights
Depending on your location, you may have the right to:
Access or correct your data
Delete your account (unless we must keep data for legal reasons)
Restrict or object to certain processing
Receive a copy of your data (“data portability”)
Withdraw consent to marketing at any time
To exercise these rights, email privacy@homedecoro.pk.
7 Links to Other Sites
Our site may contain links to third-party websites. Their privacy practices are not controlled by Homedecoro; please review their policies separately.
8 Children’s Privacy
Homedecoro is not directed to children under 13, and we do not knowingly collect their data. If you believe a child has provided us with personal information, contact us so we can remove it.
9 Changes to This Policy
We may update this notice to reflect changes in law or our practices. Any revision will appear here with a new “Last updated” date. Continued use of the Services means you accept the revised policy.
10 Contact Us
Email: privacy@homedecoro.pk
Phone: +92 333 6969 599